Diverse Care Now • Virtual Care
Connect with a licensed healthcare provider from a private location when telehealth is appropriate and available in your state.
Your physical location at the time of the appointment determines whether a provider can deliver care. Eligibility is verified before or during the visit.
Service availability
We are licensed to provide healthcare services in multiple states, including Florida, Massachusetts, New Jersey, New York, and Connecticut.
Telehealth services are available to eligible patients located in states where our providers are appropriately licensed, subject to provider availability, patient eligibility, and applicable state laws and regulations.
Important: You must be physically located in a state where the treating provider is appropriately licensed at the time of your telehealth appointment. Your location may be confirmed during the visit. Traveling to a different state can affect whether the appointment may proceed.
How telehealth works
Telehealth provides a convenient clinical setting when remote care is appropriate. It does not remove the need for individual medical evaluation.
Select an available appointment and provide accurate contact and intake information.
Your identity, physical location, service eligibility, and provider availability may be verified.
Join from a private setting using a device with a stable internet connection, camera, and microphone.
Your provider explains next steps, follow-up, testing, referrals, or treatment when clinically appropriate.
Available care
The services available during a telehealth visit depend on your needs, age, location, provider, and whether remote evaluation is clinically appropriate.
Provider judgment matters: A provider may determine that an in-person examination, laboratory testing, imaging, urgent evaluation, or another level of care is necessary.
Individual evaluation, treatment planning, and follow-up without guaranteeing medication or a specific result.
Evaluation of appropriate non-emergency concerns, health questions, and care needs that can be addressed remotely.
Review of progress, questions, clinical response, and possible care-plan adjustments when appropriate.
Discussion of current medications and prescription treatment only when supported by an individual clinical evaluation.
Eligibility and limitations
A licensed provider determines whether medication is clinically appropriate after an individual evaluation. Compounded medications are not FDA-approved and have not been evaluated by the FDA for safety, effectiveness, or quality.
Common questions
These answers provide general information. Eligibility and care decisions are determined individually.
Telehealth services are available to eligible patients located in Florida, Massachusetts, New Jersey, New York, and Connecticut, subject to provider availability, patient eligibility, and applicable law.
Only when the treating provider is appropriately licensed or otherwise legally permitted to provide care in the state where you are physically located at the time of the visit. Contact the clinic before the appointment if your location changes.
No. A provider may determine that an in-person examination, laboratory testing, imaging, urgent evaluation, or emergency care is necessary.
No. Scheduling or completing a telehealth appointment does not guarantee a prescription or a particular treatment. Recommendations are based on individual clinical evaluation and applicable law.
Use a smartphone, tablet, or computer with a reliable internet connection, camera, microphone, and audio. Join from a private, well-lit location whenever possible.
Call 911 or seek emergency care immediately. Do not schedule a routine telehealth appointment or use website messaging for severe or life-threatening symptoms.
Schedule a telehealth consultation. Appointment availability and services depend on your location, eligibility, clinical needs, and the provider’s professional judgment.
This page is for educational purposes only and does not provide medical advice, diagnosis, or treatment. Telehealth services are provided only after appropriate eligibility and location verification. Service availability is subject to provider availability, clinical appropriateness, and applicable state and federal law. Individual results vary.